Contact Us

We’re here to help!
If you have any questions about our products, your order, shipping, or anything else, feel free to reach out to us. At Decorbuy Shop, customer satisfaction is our top priority.

🏡 Get in Touch

Decorbuy Shop
📍 Address: 2834 7TH ST, EAU CLAIRE, WI 54703, USA
📞 Phone: +1 (920) 315-0967
📧 Email: support@decorbuyshop.com

⏰ Customer Support Hours

Our support team is available:

  • Monday – Friday: 9:00 AM – 6:00 PM (CST)

  • Response Time: Within 24–48 business hours

We aim to respond as quickly as possible and resolve all inquiries in a timely and professional manner.

📦 Order & Shipping Questions

For faster assistance, please include the following details when contacting us:

  • Your order number

  • The email address used at checkout

  • A brief description of your issue or question

This helps us locate your order quickly and provide better support.

🔁 Returns, Refunds & Damaged Items

If you’re contacting us regarding:

  • Returns or refunds

  • Damaged or defective items

  • Incorrect orders

Please review our Return & Refund Policy first, then email us with supporting details (photos if applicable).

🔒 Safe & Trusted Store

Decorbuy Shop is a USA-based business committed to transparency and customer trust.
For more information, please visit our:

  • About Us

  • Shipping Policy

  • Privacy Policy

  • Return & Refund Policy

We appreciate you choosing Decorbuy Shop and look forward to assisting you. Your home décor journey matters to us!